hotline 24/7/365

We ensure operational reliability

• 6 dedicated hotline engineers ready to support you 24/7/365
• A professional hotline team with experience, system knowledge, access to documentation and VPN connection to your system
• Maximum response time of half an hour
• Detailed report within 24 hours of the hotline call
• In 95 percent of all cases, the problem is solved by online support

Adapted to your needs

• Choose between hotline PC, PLC or Mechanical – or combine them to your needs
• Choose between 24/7 support or limit the support to a time interval that suits you

Options

• Unrestricted use of the hotline helpdesk for PLC and mechanical issues
• On-site visits for troubleshooting and debugging

Contact Qubiqa’s hotline support at hotline@qubiqa.com for further information.